1) Delivery Method: Bosskillers will not deliver gold face-to-face or by mailing system.We deliver gold by In-Game Auction System.This is a brand-new service that we promote in order to raise customer satisfaction.The gold and your account will be arranged the most security.

Reason: Face-to-face and mailing delivery takes you LOTS OF TIME and usually causes much trouble.Since Blizzard updated the in-game mailing system, sometimes gold mailed might lose if the player is not online while delivery.To ensure you do not experience such problems with Bosskillers, we have the following recommendation for WOW gold orders:

Bosskillers Method: Deliver by in-game Auction House

Please put several(according to the amount of gold you have ordered) cheap items in the auction house, set the start price at 10G and buyout  price at 5300G for each item and auction duration as 48hours. For example, if you made a 10000G order, please put 2 items there. We will buyout your items after we have gathered the gold - sometimes we might make several partial deliveries - and will notify you after we have fully delivered your order.

Since the AH will get 5% fees，You will get 5000G from each after the auction house takes its cut.

2) Refund Policy: We are trying our best to keep our customers 100% satisfied.In order to propel our staff to do their best, we promise we would refund you based on your request at any time before delivery if you are not 100% satisfied with our service

3) Returns Policy: Any time before your gold is delivered, we will accept your cancellation and return your payment to you.

Once gold has been delivered, returns are only possible in special cases. In-game gold is not like physical goods: it cannot be faulty or of low quality. Similarly, a level 70 character cannot be "returned" in any way if it has already been power leveled. We always want to help, but it is very difficult for us to take returns once the gold is sent, so please be sure that you want the gold when you order.

4) Which payment methods do you accept?
We currently accept Paypal and Credit Card as our prefered online payment method.

5) What's the function of userpoints?
1 user point = 1 USD. You may save up to 25% by using userpoints while making order.More and more kinds of products can be purchased by userpoints will be added gradually.

6) How to check my userpoints?
You will see a linkage of “my userpoints” after log in, click it you may check all of the information related to your userpoints .

7) How to use userpoints for placing order?
The system will input automatically how many userpoints you can use every time when you placing an order. You may present your order as same as before. You will find that related discount  will be deducted from the amount you should pay when you preview the order.

8) How to get userpoints?
A:5% of your order amount will be distributed to your account automatically after we finish each order.
B:5% of your order amount will be distributed to your account automatically after you appraise our service to your each order. Please note that you can appraise for your latest order only. So please remember to appraise our service in time every time when we finish your order.
C: You may bring your friends to us. 5% of orders amount from your friends will be distributed to your account automatically every time when your friends place order.

9) Is there any time limitation of using the userpoints?
There is no any time limitation to use  userpoints. Your userpoints will be valid forever.

10) How to use the Tell a friend system?
There is a linkage of “Bring a Friend” in “my account”, copy it to your friend. You will be referrer of your friend if he registered via this linkage. 5% of all of his orders amount will be distributed to your account.

11) How many friends I can bring maximal?
There is  no limitation to bring friends. So the more friends you bring here, the more userpoints to your account.

12) Can I change my userpoints into cash?
Yes. Of course. You may drop a line by “contact us” to change your userpoints into cash. It will be arranged to you by PAYPAL. But please note that 10 of userpoints will be deducted as fee every time when payouts.